Terms & Conditions

These terms and conditions, as well as any and all agreements, collectively referred to as "Terms", outline the rules and regulations for the use of Castleview Products Limited's website and are applicable to all users of this website and customers of Castleview Products Limited. The terms "customer", "you", "your" "Yourself" and "User", refer to you, the individual browsing this site and/or making any purchases from Castleview Products Limited. Castleview Products Limited, is referred to as "The Company", "Ourselves", "We", and "Us".

General Terms

All terms refer to and encompass the offer, acceptance and consideration of payment necessary to undertake the process of any transaction between us and the customer.

Terms for Export Customers

For customers who export goods out of the country the following terms apply:

• Minimum export spend is £70

• To qualify for VAT exempt, goods must be collected by a reputable shipper, who must provide us with a collection note and Bill of Laden for air freight or Shipment Certificate for sea freight.

• We accept cash, bank transfers and debit card payments only.

• Bank transfer funds must reflect in our bank account before we are able to release any goods to yourself.

• We do not accept UK credit cards, international debit or credit cards or cheques.

• Goods must be collected by the shipper within 2 weeks of purchase.

• Full payment must be received by Castleview Products Limited before any goods can be released to freight agent

These terms & Conditions form part of the agreement between the customer and ourselves. By accessing this website and/or undertaking any purchase from us you are indicating that you understand, agree and accept the full Terms & Conditions contained herein. Your statutory consumer rights remain unaffected.

Disclaimer

The information provided on our website is for general information purposes only. While we make every effort to ensure the accuracy of the information, we do not guarantee its completeness or suitability for any one particular purpose. Castleview Products Limited shall not be liable for any errors, omissions, or damages resulting from the use of this information.

Changes to Terms & Conditions

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically to stay informed of any changes.

Contact Us

If you have any queries, questions or concerns regarding any of the terms set out above, use our contact page or email us at info@castleviewproducts.co.uk.